Contact Us


Visit us at our new Cape Town flagship store on Harrington Street.

99 Harrington Street, Unit 5
Cape Town, WC
South Africa

Customer Service:

Fjällräven South Africa customer service is available:

  • Monday to Friday, 08:00 - 18:00 SAST
  • Saturday, 08:00 - 14:00 SAST

Is your question time sensitive? Call us on: 0027 (0) 21 427 9098. You can also contact us via email here.

Unsolicited Ideas Policy

We are always happy to hear from you. We value your comments regarding our products and services. Our company policy, however, does not allow us to accept ideas for products other than those that we have requested.

This policy is meant to avoid any misunderstanding that may arise when projects developed internally at Fjällräven may seem similar to someone else's idea. Please do not send us any product ideas or artwork that we have not asked for.

If for some reason you send us unsolicited ideas or artwork, they will not be subject to confidentiality on our part and we shall not be liable for any use or disclosure.